Source: http://aviationqueen.wordpress.com/2011/02/24/an-open-letter-to-united-airlines/
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Sunday, March 6, 2011
An Open Letter To United Airlines
Dear United Airlines: I admit it-we’ve had our ups and downs.� But you know, deep down, that I have always loved you.� I’ve loved you even though you lost my luggage when I was speaking at a major conference and gave me a hard time about buying ONE lousy outfit so I could look presentable [...]
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